- Your terms and conditions govern the relationship between you and your customer; they set out exactly how the relationship will work and what will happen if something goes wrong.
- If something does goes wrong you could find yourself taking a financial hit. It is essential to set out precisely the intended extent (or limit) of your liability.
- Of course it’s not just about avoiding paying money out. You need to consider how to get money in. Your T&Cs should detail: how much is payable and by whom; how often payment will be required; how payment should be made and the consequences if payment is not forthcoming.
It is always a good time to consider whether your T&Cs are working for you. The commercial team at Poole Alcock would be delighted to advise on this essential but often overlooked documentation.