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When another person or organisation has broken the contract between you to provide the goods or services in return for payment, you may have grounds for compensation or redress.

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Our specialist Litigation team are on hand to help you with any queries you may have.

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Our expert solicitors are here to support you with advice, outlining your options at the very first stages to ensure all possible objectives are reached.

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The Litigation team at Poole Alcock will advise you on the best route to take, depending on your tenancy agreement.

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At Poole Alcock we understand that you want to resolve any dispute cost-effectively and maintain good relations where possible.

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Congleton Family Solicitors

The claims process can seem daunting for anyone recently diagnosed with an asbestos related disease. Poole Alcock Solicitors can help you through every step.

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Poole Alcock Solicitors

Pleural Thickening is fibrous damage to the pleura (outer lining of the lungs), which causes the pleura to become thickened. This disease is often caused as a result of exposure to asbestos.

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Poole Alcock Solicitors

Asbestosis is fibrosis within the lung caused by exposure to asbestos. Our specialist solicitors are on hand to guide you through the claims process.

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Poole Alcock Solicitors

Mesothelioma is a tumour in the pleura (lining of the lungs) or the peritoneum (lining of the abdominal cavity). Contact us today to discuss the fast track claims procedure.

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Poole Alcock Solicitors

The risk of contracting asbestos related lung cancer is related to the level of exposure to asbestos. Poole Alcock Solcitors can help you determine if you have a claim.

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Our team has extensive experience of settling claims arising from a wide variety of accidents and injuries suffered in the workplace.

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Whilst a trip to the beauty salon may conjure up images of relaxation and pampering, many services use potentially harmful chemicals and machinery.

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Poole Alcock have a number of keen cyclists who commute to work and enjoy cycling as a hobby or as a competitive sport. We therefore understand the frustration that can occur.

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Every employer should ensure that the exposure of his employees to substances hazardous to health is either prevented or, where this is not reasonably practicable, adequately controlled.

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The loss of a loved one is one of the most difficult situations in life we have to face, and the thought of bringing a claim for compensation at this time is a difficult one.

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An employer has a duty to eliminate or reduce exposure to vibration to as low a level as is reasonably practicable. In doing so, the employer should have assessed any risks in the task concerned.

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Suffering a head injury is understandably concerning for the victim and their family. It is important to investigate any potential brain injury that may have been caused.

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Tinnitus is any noise (for example, buzzing or ringing) in the ear and can be caused by exposure to excessive levels of noise, although there are other causes too.

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It is logical to think that if you are constantly carrying out the same physical task at work, such as lifting heavy boxes without a break, you may well develop a bad back.

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Common causes of road traffic accidents include other road users, poorly maintained roads, obstructions in the road and slippery surfaces. You may have suffered an injury.

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Accidents can happen at any time and in any place – in the street, at work, at the supermarket. If you think that another person or organisation was responsible for your accident then you may be entitled to compensation.

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Suffering a spinal cord injury can be a life-changing event, impacting on almost every aspect of your life. If the accident was not your fault, then financial compensation is often necessary.

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Wills

Our full administration service gives you peace of mind knowing that our professional expert solicitors are ealing with the administration and distribution of your loved one's estate.

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Wills

Poole Alcock Solicitors offer a grant only service for executors wishing to carry out the administration of the estate themself

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wills and probate meet the team

Our specialist team of Wills and Probate lawyers are on hand to help

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Poole Alcock Solicitors

At Poole Alcock, our expertise in this sector has allowed us to help clients from all walks of life to resolve contentious probate disputes quickly and cost effectively.

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Poole Alcock Solicitors

Poole Alcock solicitors are experienced in challenging Wills and can help you to make a claim for maintenance under the Inheritance Act.

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wills and probate meet the team

Our specialist team of Wills and Probate lawyers are on hand to help

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At Poole Alcock, our solicitors are highly experienced at helping clients preserve their assets. We will assess the best way to manage the risks of what you or your family have worked hard to achieve and limit your exposure.

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WILMSLOW OFFICE 008 X2 - Debt Recovery Series - 1. Knowing Your Customer

At Poole Alcock, we will work with you to identify all of your assets, discuss your wishes and advise you on the best steps to minimise a potential inheritance tax bill.

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WILMSLOW OFFICE 008 X2 - Debt Recovery Series - 1. Knowing Your Customer

With Poole Alcock Solicitors, the process of making a Will is an easy and affordable one that we can guide you through, drafting it for your approval, making any amendments, and ensuring it is validly signed.

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WILMSLOW OFFICE 008 X2 - Debt Recovery Series - 1. Knowing Your Customer

If you are concerned that the level of capital you are allowed to keep before you have to fund your own care costs will leave little for you to pass on, the key is to plan ahead.

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wills and probate meet the team

Our specialist team of Wills and Probate lawyers are on hand to help

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WILMSLOW OFFICE 008 X2 - Debt Recovery Series - 1. Knowing Your Customer

You can trust Poole Alcock to advise you or your relatives on the best way to use this important document to plan for the future.

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WILMSLOW OFFICE 008 X2 - Debt Recovery Series - 1. Knowing Your Customer

If you have an elderly relative who is beginning to suffer from lack of memory and confusion, it is important to talk to them about making a Lasting Power of Attorney as soon as possible.

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wills and probate meet the team

Our specialist team of Wills and Probate lawyers are on hand to help

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If you are in dispute about which school your child should attend or think that it will be in the child’s best interests to change schools it will be necessary to apply for a Specific Issue Order through the courts.

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If your child is aged under 16, it is possible to change their name by deed poll providing that all of the parties with Parental Responsibility are in agreement. However, the child’s birth certificate will not normally be changed as this is a historical record from when the child was born.

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When a child is removed from one of the parents without the other parent’s permission or a child is not returned at a pre-arranged time, it is important to act quickly to reinstate the child’s normal or pre-agreed routine.

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Whenever possible separating parties should speak to one another and make arrangements for the care of the children which are in the children’s best interests and can be worked around by both parents.

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Most of the legal rights given to parents are by way of Parental Responsibility (PR). PR means ‘all the rights, duties, powers, responsibilities and authority that a parent of a child has in relation to the child and his property by law’.

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If you are in dispute about which school your child should attend or think that it will be in the child’s best interests to change schools it will be necessary to apply for a Specific Issue Order through the courts.

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image placeholder - Debt Recovery Series - 1. Knowing Your Customer

If your child is aged under 16, it is possible to change their name by deed poll providing that all of the parties with Parental Responsibility are in agreement. However, the child’s birth certificate will not normally be changed as this is a historical record from when the child was born.

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When a child is removed from one of the parents without the other parent’s permission or a child is not returned at a pre-arranged time, it is important to act quickly to reinstate the child’s normal or pre-agreed routine.

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Whenever possible separating parties should speak to one another and make arrangements for the care of the children which are in the children’s best interests and can be worked around by both parents.

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image placeholder - Debt Recovery Series - 1. Knowing Your Customer

Most of the legal rights given to parents are by way of Parental Responsibility (PR). PR means ‘all the rights, duties, powers, responsibilities and authority that a parent of a child has in relation to the child and his property by law’.

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You can apply to end or dissolve your civil partnership if you have been in the partnership for at least one year. It is very similar to divorce, in that you will need to make an application to the court.

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When parties separate they may be able to reach an amicable agreement about the finances of the household and how these should be divided going forward. However, for most this can be the most difficult area to resolve.

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We can provide you with the peace of mind of conducting your divorce on a fixed fee basis. We will be able to provide you with the figure at the outset, allowing you to budget and plan your finances in advance.

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We are proud to be chosen by Cheshire Police Federation as their nominated divorce lawyers to provide specialist divorce and family advice to its members.

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A pre-nuptial/pre-civil agreement is a legal agreement made between two individuals before their marriage has taken place. It usually sets out how the couple wish their assets to be divided between them.

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A separation agreement is a written agreement used when a couple want to stop living together. The agreement can be used to decide a variety of topics including, who will pay the mortgage.

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Under the Equality Act 2010 harassment is defined as unwanted conduct which is related to either; age, disability, gender reassignment, race, religion or belief, sex and sexual orientation and is therefore unlawful.

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Unfair dismissal is a complex area of employment law and one where you need a legal expert to safeguard your financial interests as well as your professional future.

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It can be hard to realise that you may have been a victim of workplace discrimination. Discrimination is based upon what are called Protected Characteristics.

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Under the Equality Act there are 9 specific areas which are called protected characteristics; any discrimination against workers because of these characteristics would be unlawful.

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It is important that businesses handle the termination of a director’s contract appropriately, especially if you need to achieve a swift exit without disrupting the operation of the business.

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Employers should enter into a period of consultation with their employees, giving them information on why the redundancies are necessary and if there are any alternatives available.

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Has your employer discussed ending your employment through redundancy or with a settlement agreement/compromise agreement?

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settlement agreement

Try our free settlement agreement calculator and you could find out what what you are entitled to in under a minute.

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settlement agreement

Try our free redundancy agreement calculator and you could find out what what you are entitled to in under a minute.

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There will be times when an employee’s conduct or performance falls short of what is expected of them in their contract of employment, or they believe that they have been treated unfairly at work.

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The TUPE Regulations are in place to preserve employees’ rights when a business is transferred to a new employer. The Regulations can apply to organisations of all sizes when a business is sold.

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From the recruitment process, through to issues such as TUPE, training from expert employment solicitors can help you to use the law as a positive framework to implement the best employment practices.

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A written contract of employment is a legal requirement as part of the employment relationship and failure to provide one can leave both parties unclear about their rights and responsibilities.

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Settlement agreements, which used to be called compromise agreements, can play an important part in ending an employment relationship, but there are some important legal safeguards.

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Severing ties with a director or senior executive comes with countless decisions about how to protect your business.

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Whether it is direct or indirect discrimination, a case of harassment, or failure to promote diversity, the Equality Act makes discrimination unacceptable in the workplace.

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It is easy for important steps to be missed during a staff crisis however, each vital step may be a legal requirement. An omission that could have a serious impact upon your business.

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Employers should enter into a period of consultation with their employees, giving them information on why the redundancies are necessary and if there are any alternatives available.

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Whilst it is better to try to resolve a dispute directly with an employee, there will be times when it simply is not possible. In those cases, you may be called before an employment tribunal.

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As an employer you have to be cautious with how you deal with dismissals in order to not be accused of an unfair dismissal.

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Failure to comply with employment legislation can be devastating for a business. Compensation awards for unfair dismissal claims can be in excess of £75,000 and awards for discrimination are unlimited.

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Debt Recovery Series – 1. Knowing Your Customer

With the recent demise of Monarch, there will be a number of creditors who...

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Debt Recovery Series – 1. Knowing Your Customer

9th October 2017

News : Litigation

With the recent demise of Monarch, there will be a number of creditors who will be left out of pocket. A number of them will probably try to recoup some of the losses that have suffered. Gathering as much information as possible about a new customer is of paramount importance. Ultimately this can made debt recovery a lot easier further down the line.

When entering into a new business relationship, gathering information now can save you a lot of heartache later. If the relationship starts to sour, information that you are able to glean at the beginning is likely to help greatly in making sure that you recover monies that are due to you.

  1. Ask questions

When you are just starting out your relationship, it is the obvious time to ask lots of questions. You want to get to know the other party in any event to ensure that your working relationship grows in the right direction. This will also assist you in finding out key pieces of information including whether the business trades in a limited company vehicle or a partnership or whether the individual you are talking to is, in fact, a sole trader. Does the individual you are talking to actually have authority from the directors to enter into the agreement with you?

Gather as much information as you can as, at this stage, they will likely be prepared to provide it. When relationships start to sour, they may be less willing to provide you with some of the information you want. This includes details such as bank details and personal addresses of the directors.

  1. Centralise the information

It is important that any information that you obtain during the initial stages is retained in a centralised place. You will undoubtedly need to refer back to this information at some point. You need need to make sure that you can find it. It may be helpful to create an internal data capture form so that all the information is in one place. This ensures that everyone across your business is gathering the information you need from your suppliers. Sit down and think about what information it is that you are likely to need going forwards. This may be to further assist the client in your business or to ensure that you are protected as best as you can be should you need to take legal action further down the line.

  1. Regularly review

Circumstances change and ensuring information is kept up to date is important. You may therefore want to factor into your relationship an annual review of this information. Have they changed bank details? Has the business grown and the partnership incorporated the business into a limited company vehicle?

  1. The paperwork

Whilst I have mentioned paperwork above, the point here is to make sure that your house is in order when it comes to contractual paperwork and invoices. Has the customer signed all of the necessary paperwork? Do you have copies on your file? From a lawyer’s point of view, it is much easier to assist if most of the terms and conditions are available in black and white and signed by both parties and any unpaid invoices are made out to the right person. As such, think about what information you would need to include within the contract and documents produced during your relationship to ensure that you are protected.

It may seem a little overkill to gather this much information, or it may seem simply common sense to you. Either way, you will be happy of putting in place a robust process should things ever go wrong.

For more information, or for an appointment to discuss your Debt Recovery requirements, speak to one of our expert solicitors in our Civil Litigation team on 01270 762325. Alternatively you can visit our Civil Litigation services page here or complete the form linked here and we will call you back. To see the next article in our mini series, please click here.

 

 

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