We recently bought a house on Taylor Wimpey and our solicitor was Kate Heath who expertises in new builds. Kate dealt with us in a professional manner, communication was second to none, great customer service and we felt comfortable and felt at ease whilst both our sale and purchase were going through. We feel the speed of the whole process was fast, considering we were selling and buying. Kate worked well with Taylor Wimpey to ensure we were in the house as planned before Christmas. We also used help to buy which was a smooth process, everything was dealt with ease by Kate and I would 100% recommend Poole Alcock to use when buying or selling a house. Everyone is so friendly, this is the second time I’ve bought a house with them now and each time was a breeze. Thank you Kate and team!
Excellent service from the team. Always kept informed by email or telephone.
A very smooth and professional job very pleased with the service.
Kate and Lindsay have been fantastic. They’ve known the tight time frame which was about 4 or 5 weeks and this didn’t deter them. They have been tenacious and super efficient and its been a really positive experience so far that has been zero stress for us. I did have a mild panic last week over financials, and Kate went beyond what she had to do to put my mind at rest. Lindsay is super quick to respond to emails and reassuring, which for me, communication is a big thing. I am confident we will complete on time, and if we don’t, it will not be because of Kate or Lindsay.
I wanted to thank you all for your help and tell you how pleased we are with our experience. Simply rating 5 on a 1 question survey didn’t seem to do you justice.
You have an excellent team, look after them! We will not hesitate to recommend you to our friends and family.