Due to continued expansion of the firm, a fantastic opportunity has arisen for a new team member to join our New Enquiry Team at our Nantwich office.
The role requires you to build relationships with clients and ensure they have a positive welcome to the firm. You will be the first contact clients have with the firm so you must be able to show a high level of customer service in line with the firm’s ‘Committed to Excellence’ promise.
You will work at the heart of the firm selling legal services to new and existing clients and referrers, working to agreed targets. To promote the firm’s commitment to excellent service, monitor client satisfaction and maintain key databases. Call centre experience would be highly beneficial but not necessary as full training will be provided.
The successful candidate will be able to demonstrate the following skills:-
Benefits package includes:
Administration of client satisfaction
Maintaining up to date and accurate client contact records and databases
Applications will only be considered if submitted on our application form which can be found on the careers page of our website. Closing date for applications is Tuesday 29 September. Applications should be sent to Diane Powell, HR Manager at firstname.lastname@example.org