Does your business rely on the ongoing provision of a service by a supplier? Or does your business provide ongoing services, outsourced or otherwise, to your customers?
A service level agreement is a contract with a supplier which formally defines and agrees the level of service that will be provided; it reduces the risk of conflict which in turn can save your business money and protect your commercial relationships.
Please submit your information and a member of the Poole Alcock team will respond to you as soon as possible. If you have a quick question, please feel free to call 0800 389 7093.