The thought of needing long term residential or nursing care is an unwelcome one, but many people also worry that paying for that care will quickly eat into their savings, leaving little of the legacy they wanted to leave for their loved ones or other beneficiaries. Couples may also worry that a partner or dependant could lose their home to pay for care costs.
If you are concerned that the level of capital you are allowed to keep before you have to fund your own care costs will leave little for you to pass on, the key is to plan ahead. Which is why you need to speak to our solicitors at Poole Alcock.
We will put your mind at rest and help safeguard the family home if it is jointly owned, and advise you about the steps you can take to protect as much of your capital as possible.
We were dreading sorting out our wills and lasting power of attorneys and had put it off for years. But glad we chose Poole Alcock. Charles Smalley explained everything clearly and made the whole process really straight forward.
Very pleased with service, particularly happy dealing with Claire Ellis. Always very clear and concise.
Using the Will services of Poole Alcock I have been treated with efficiency and courtesy as well as pleasantly accommodating my needs, during this difficult pandemic period. Thank you.
Andy is a fantastic solicitor. We have used your firm before and we will use you and recommend you again. Thank you
A comprehensive, professional, yet empathetic and personal service. I couldn’t have asked for more!
The most helpful and efficient experience I have ever had with any solicitor.
Andrew was excellent in the way he explained everything to us. The advice he also gave was well received. Thank you Andrew.
Verity displayed a very high degree of competence and professionalism
The process from beginning to end was professional and well explained throughout. We felt confident to proceed with the process following Andrew’s advice. Thank you.
Poole Alcock, especially Claire, were so easy to talk to. After our first visit they took away all of our worries and concerns about my will. They spoke at my level, the explanations and options were clear and the experience of writing my will was actually a nice one.
Everything about setting up a new Will was made very clear from the start, including cost. Claire was pleasant member of staff to deal with.
Excellent in every way
We received a very professional and friendly service from Danielle who explained all our options clearly to us.
The service given to me by Mr Charles Smalley was very efficient from start to finish. Couldn’t fault in any way – Brilliant
Verity explained everything clearly and in a way that we could easily understand. We are both very happy with her help and professionalism.
Claire made sure I understood everything and adjusted what I thought necessary without a problem and it was all dealt with quickly.
Thank you for putting us at ease, and always being there for us. A special thank you to Selina and your lovely receptionists!
We would like to thank Danielle Roberts for the help and advice she gave my brother when making his will.
Charles and Helen provided an excellent service for which I was grateful during a very stressed and emotional period of my life when my husband passed away suddenly.
Claire was very helpful and professional at a very difficult time for me and my family.
Amazing, Claire is a diamond!
Making a Will and arranging Lasting Power of Attorney could have been a daunting experience. However, everything was explained with clear detail and understanding of our age group. Thank you Andy very much.
Thank you for all you have done with regard to our uncle’s estate. Your kind and friendly manner helped us greatly as you guided us through the process.
Excellent Service – Thanks!
Claire was extremely helpful and explaiend the details excellently. She was most pleasant and understanding.
The speed and efficiency that Claire and Jeni produced and advised was exceptional. Thanks!
Claire and her team were most efficient yet very approachable at what turned out to be a very emotional time. Thank you all.
Claire was very pleasant and put us at ease from the offset. We are very satisfied with the service that we received.
Claire and the team were extremely helpful, polite and professional at all times but still managed to be approachable and friendly. I would not hesitate to recommend them.
I have used Poole Alcock over the years and I have always been very happy with them and will use them again. I recommend Claire Ellis to anyone.
First rate service in all respects
Making a will can be a complicated and stressful experience, but not in my experience, if the Poole Alcock team does it for you. The complexities of my wishes were patiently unravelled and interpreted and the whole process was completed speedily and efficiently. Such a relief!
Thanks to Charles and Helen for all their assistance. We are very happy with the service they provided at a very difficult time.
Amazing service in exceptional times. Thank you
The staff are very helpful and professional and explained everything clearly. I would recommend Poole Alcock Solicitors every time.
A big thank you to Claire Ellis for her pleasant manner and for making it as stress free as possible.
Claire was very easy to talk to and passed useful information which enabled me to make good decisions.
We would highly reccommend Claire. She made the task in hand much more pleasant than it might have been.
Very impressed with your service, from start to finish. Would certainly recommend.
The team were very professional in all my dealings with them. I feel they treated me as a person and communicated everything I needed to know.
First class service from Danielle Roberts. Empathy, understanding our needs and nothing was too much trouble.
Mr Smalley was relaxing and approachable and gave my wife and I every opportunity to put forward our viewpoints without any form of pressure. Our meetings with him were therefore pleasant and constructive experiences.
A personal thank you goes to Charles Smalley and Helen who were a great help guiding me through the probate system following the death of my good friend.
My wife and I cannot thank Poole Alcock enough for the service they have provided to my parents in the past 40 years and recently to my wife and myself. Charles Smalley has gone above and beyond expectations.
All staff were very respectful to my feelings at what was a very difficult time.
Verity was very professional while being friendly and understanding. Our meetings were relaxed and unrushed. I felt confident that all my needs were discussed and extremely satisfied with the service I received. Thank you
Very caring, thoughtful and understanding.
Both sensitivity and efficiency are important in dealing with this type of work. Poole Alcock fulfil both requirements whilst retaining the attributes of a ‘family solicitors’.
Thank you for the sensitive, helpful and efficient way you have assisted me with revising my Will and setting place the Lasting Powers of Attorney at a difficult time.
Comprehensive, fast and friendly service, with excellent advice provided. So good we introduced our father in law as well!
We received a very professional and friendly service from Danielle who explained all our options clearly to us.
Very professional service. Thank you!
As with our house sale, excellent service in respect of our Wills.
Pleased with the level of understanding of my needs, while showing a high level of humanity and professionalism.
Very satisfied with everything and thank you for all your help in everything you have done for us.
Professional service with a friendly touch from Claire Ellis
I have been very pleased with everything concerning Mary Bayley’s affairs. Thank you.
Excellent service and communication from Verity, thank you!
Making a will at times can be a very difficult process, this is made much easier with the help and advice of Poole Alcock Solicitors, thank you.
Sensitive and caring at a very difficult family time.
Well done! You made the whole process fuss-free and reassuring. Thank you.
Helping to manage the process during Covid 19 lockdown. Was very professional and reassuring.
Very efficient service and very helpful.
I would like to thank you and your team for the efficient and professional way in which you dealt with everything. It was most reassuring to have your expertise at our disposal during the last 17 months. Should I need your services in the future I shall not hesitate to contact you.
Extremely professional friendly team, would not hesitate to recommend Poole Alcock
Thank you for making such a difficult time so easy.
The overall service and advice provided by the acting Solicitor, Mr Charles Smalley was excellent in every way.
We are more than happy with the service we received from Mr Smalley. Would highly recommend!
Thank you all for your hard work. I appreciate everything you have done. Would highly recommend you.
I was finding making a Will hard to come to terms with but you were so friendly it became an enjoyable experience. Thank You
Very professional…excellent team work in these difficult times
Excellent, prompt, totally efficient service provided at a very fair price. Very friendly solicitor and staff. Superb customer service throughout the transaction. Totally trustworthy. Thank you so much.
Excellent service – very efficient – well impressed.
Extremely satisfied with your services regarding our case.
A thorough job. Well done at a reasonable cost – Excellent communication throughout what was a difficult time.
Very pleased with the professional and helpful way that Claire dealt with our legal matter. She explained everything very clearly, and was very responsive to queries and questions we had. Very quick email responses too which was great. Highly recommend Poole Alcock and Claire’s services.
We have used services of Poole Alcock for a number of years. We have found them to be friendly and efficeint and reccommend them unreservedly.
Verity has been very thorough and professional. We have no hesitancy in recommending her.
Very satisfied. I found Claire to be very professional. She made me feel relaxed and she was extremely easy to talk to.
Verity understood our requirements very well and offered us solutions in a practical, efficient way. Excellent communication throughout the process.
I found Andrew Roberts and the team at Poole Alcock knowledgeable and helpful throughout the process. Their communication was clear and to the point.
I would just like to take this opportunity to thank you personally for your kindness, compassion & understanding towards my girls & I. Please also relay my thanks & gratitude to the rest of your team in handling my late mother’s estate.
We received excellent service from Charles Smalley. His thorough explanation, support and help made if straightforward for usto finalise our wills. He has also been very supportive with issues relating to my late father’s will also prepared by him.
Everything was explained really well in words both of us could understand. Thank you
An excellent service throughout. My sincere thanks to Claire and Danielle for all work and advice.
Coolly and consistently efficient so that my needs were fulfilled. Interviews were handled in a warm and pleasant way.
Claire was most efficient and helpful. She explained all procedures to us very clearly. A very pleasant meeting with her and a very pleasant lady!
Cannot fault the excellent service from Mr Charles Smalley and his secretary in dealing with my father’s estate.
The service given to me by Mr C Smalley was outstanding from start to finish arranging a new Will and Powers of Attorney.
Everything was explained clearly and handled promptly and professionally. Should we require the services of a Solicitor in the future we would almost certainly use Poole Alcock.
A very professional team, no matter how small the question may be I found Charles very helpful and he has given me piece of mind. Thank you
I have been delighted with the service I have had from Charles and Helen considering we had just started lockdown. I am amazed by how quickly my mum’s affairs have been sorted out. A big thank you.
Prompt efficient service. Completely satisfied with the advice and attention we received at our meetings.
Professional, prompt and local.
Miss Ellis and her team dealt with us in a kind, friendly and efficient manner. If the need arose for any further legal work we would have no hesitation in asking them to act for us again.
Very friendly and attentive service from Claire. All regulations etc were made very clear. Thank you
Slick, professional and no fuss!
A big thank you to Claire Ellis for her pleasant manner and for making things as stress free as possible.
Andrew Roberts was highly professional, clear and precise throughout. He made it easy to understand and I’d have no hesitation in highly recommending Poole Alcock Solicitors.
Andrew Roberts has been both friendly and forthcoming in his explanation re wills, probate and LPAs. Also kept us in touch with the services you dealt with on our behalf.
Claire looked after us so well, she put everything in order for us and now we can move on into old age with no worries about the family being looked after. So once again a big thank you Claire.
Mr Andrew Roberts was very professional at all times. He gave clear and concise advice. He is without a doubt a big asset to the company!
Perfect services from beginning to end.
A stress free and practical approach to enabling me to update my Will. Thank you!
Excellent, friendly and helpful service from start to finish. Verity was a pleasure to deal with.
Great service from a friendly and approachable team.
I found Mr Roberts very pleasant and also very helpful. The reception staff were also very helpful and very pleasant.
I am more than satisfied with the service I have received which has always linked knowledge with the utmost courtesy and discretion.
Thank you for all your help, couldn’t have wished for a better person to sort out my affairs. She was very understanding and professional and sensitive. A joy to talk to!
Claire and the team were extremely helpful, polite & professional at all times but still managed to be approachable and friendly. I would not hesitate to recommend them.
Verity was very patient explaining to my 92 year old mother who is hard of hearing when applying for a Lasting Power of Attorney.
Thank you for your support regarding my mother’s estate. Very Professional support, excellent communication from all at Poole Alcock Solicitors.
Excellent professional service tailored to our needs. Thank you
Overall found service to be of an excellent quality and staff very helpful.
Verity does an excellent job!
Claire was very friendly, supportive and professional. She was able to put the family at ease and answered all questions thoroughly.
I always found the reception and help Claire Ellis gave me very helpful and friendly. Excellent service.