Divorce & Family
We are a leading team of Divorce and Family Solicitors with our specialist divorce solicitors providing expert advice about divorce and separation.
Our property lawyers will explain every step of the conveyancing process, and make it as professional, swift and seamless as possible.
Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong we need you to tell us about it. This will help us to improve our standards.
Our complaints procedure
If you have a complaint, please contact Sarah Vickers or Lucy Warwick. You can write to them at Minerva House, Gadbrook Park, Northwich, CW9 7RA or speak to them on the telephone on 01270 625478 or email at firstname.lastname@example.org or Lucy Warwick at email@example.com Your complaint will be recorded in our central register and a file will be opened for your complaint. You will be contacted if we require any further information from you with regards to your complaint. If either Sarah or Lucy are unable to resolve your complaint themselves, they will allocate it to the head of department for the area of work who will conduct an investigation. Please contact Sarah or Lucy at any time whilst your complaint being investigated if you want to make us aware of any additional information, or if you want an update on where the investigation is up to.
What will happen next?
Finally, if you are concerned about our behaviour, you can raise your concerns with the Solicitors Regulation Authority at The Cube, 199 Wharfside Street, Birmingham, B1 1RN. This would be relevant for matters involving dishonesty, taking or losing money or treating you unfairly because of your age, a disability of other characteristic. For further information you can contact the SRA on 0370 606 2555, or by visiting their website Solicitors Regulation Authority.
If we have to change any of the responsibilities or the timescales set out above, we will let you know and explain why.
National Grief Awareness Week 2023 2nd December – 8th December National Grief
Estate Agents: have you got your head around the new Material Information
The HSE have confirmed that they have started targeted visits within the