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May 2021 Change for Whiplash Claims

Published on 23 May 2021 | Modified on 14 December 2022

Written by Stacey Bennett

The Civil Liability Act 2018 comes into the force on 31st May 2021.

All claims for whiplash lasting up to 2 years will now progress under a new whiplash claims portal known as the Official Injury Claim Service.  Legal costs will not be recoverable and it has been designed for people to deal with the claim themselves without instructing a solicitor.

Whiplash has been given a very wide definition;

an injury of soft tissue in the neck, back or shoulder that is… a sprain, strain, tear, rupture or lesser damage of a muscle, tendon or ligament in the neck, back or shoulder, or an injury of soft tissue associated with a muscle, tendon or ligament in the neck, back or shoulder.”

The new tariff for payment of damages for whiplash will be as below;

Duration of injury Amount –

Regulation 2(1)(a)

Amount –

Regulation 2(1)(b)

Not more than 3 months £240 £260
More than 3 months, but not more than 6 months £495 £520
More than 6 months, but not more than 9 months £840 £895
More than 9 months, but not more than 12 months £1,320 £1,390
More than 12 months, but not more than 15 months £2,040 £2,125
More than 15 months, but not more than 18 months £3,005 £3,100
More than 18 months, but not more than 24 months £4,215 £4,345.


As well as the above The Civil Procedure (Amendment No. 2) Rules 2021 enter into force on 31st May 2021.

Rule 26.6 is amended to increase the small claims track limit to £5000 for road traffic accidents, which occur on or after 31 May 2021.  This is for the value of the injury alone.  The current limit is £1000.00.  If a claim falls within the small claims track legal costs are generally not recoverable.

Exceptions are;

  • Accidents pre-dating 31/05/21
  • Where the Claimant is a child or protected party
  • Where the Claimant is a vulnerable road user such as motor cyclist, pillion/sidecar passenger, cyclist, pedestrian, horse rider or mobility scooter user
  • Where the claimant is an undischarged bankrupt or the defendant acts as a personal representatives of a deceased person
  • The defendant’s vehicle was registered outside the UK on the date of the accident.

A significant number of road traffic accident cases from 31 May 2021 will now proceed under the small claims track without legal representation.


If you are looking for expert Personal Injury advice, our Personal Injury team are ready to support you. Get in touch here

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