We have found the team at Poole Alcock in Congleton to be competent, courteous and professional. The team led by Tania Zompi were able to carry a property sale through to completion despite lockdown conditions.
Please extend our thanks to Tania, Leanne and Amelia for all their help during our house purchase. We are grateful for their care, attention and prompt service.
The service I received from Poole Alcock was exceptional. Thanks to Leanne’s excellent persistence and professionalism the sale of my mother’s property was completed pain free – thanks!
Everyone I dealt with was professional, efficient, patient, and human! Mandy at reception fielding my (many) calls and Tania who calmly pointed out the intricacies of the process in terms I could understand.
I would particularly like to praise Leanne Salt who, apart from the occasional conversation with Tania, dealt with this sale
This has been a fraught process ( nothing to do with Poole Alcock I must stress) particularly with an uncommunicative and slow buyer’s solicitor causing what should have been a straightforward sale to be drawn out and stressful but Leanne did all she could to progress it, even liaising with the estate agent when the the buyer’s solicitor was not forthcoming.
Without her being so proactive I really don’t know when, or even if, we would have completed.
With Leanne I felt that she was always fighting my corner and I felt I could to talk to her as a person.
If I were to sell another property I would certainly use Poole Alcock as long as Leanne handled it.
You have provided an excellent service on both our sale and purchase and I would have absolutely no hesitation in recommending you and your team.
Thanks for your assistance with our property sale and purchase over the past few months. The quality of service and thoroughness of advice and guidance was excellent.
We are really pleased with the service we received from you and would definitely recommend you both.
Thanks for confirming exchange yesterday. I just wanted to say thank you for all the hard work you’ve done on this and for being so thorough….roll on completion!
I was very impressed with the professional and timely services provided by Tania and Poole Alcock in Congleton. I had regular updates and was fully appraised of the property purchase proceeding throughout. Communication is key when buying a property, Tania made the process as smooth and hassle free as it could be. Very highly recommended.